Land of Oz Hire Service

Australia Phone : 02-9896-1396             Mobile :0425-23-7938             International Phone : 61 2 9896 1396

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F A Q

Mail_order Costume Hire

Within Australia only

Why hire a costume?
See the info about the mail_order hiring process

You're never going wear the outfit again anyway.
Reasons below.

If you buy a chinese_made "bought" costume it probably won't fit.

If you buy a chinese_made costume it probably won't be able
to be washed. Most fall apart if you try it.

Bought costumes NEVER have all the accessories with them.
Hired outfits come with a full range of accessories.
Including false boots, gloves, headgear etc
(No closed_in footwear or underwear)

Only "real" costumes are made of good fabrics, that are sturdy
and look good.
They "hold you in" and smooth out the bumps.

If you buy a chinese_made "bought" costume it probably will LOOK cheap.
Chinese_made "bought" costumes also show every lump and bump (on the body),
and usually are very short. Sometimes too short to wear alone.

Costumes at "Land of Oz" are usually long enough for Australian height people.
They are 'decent' enough to wear in front of family or work colleagues.

A good tip is to phone to make inquiries, instead of emailing.
It's SO much quicker.

 

Frequently Asked Questions
See more FAQ about hiring

How do the costumes get sent to me?
They will be sent with Australia post, either express post or other trackable post.
OR
If it is cheaper then the order will be sent with a courier, such as within Sydney it may, 
as couriers allow larger boxes for better prices than Aust Post.
I will combine freight costs as much as possible.

How do I return the costumes"
You will be sent labels, satchels and whatever is needed to return the costumes.
This will most likely be the same way you received them, but not in all cases.

Why would the return method be different?
Couriers sometimes drop off parcels using other carriers, but won't pick up.
Also, express post may not be needed on the return trip,
regular post with tracking might be acceptable.

How do know if I will need "Express Post"?
Express post is most likely needed if you are outside the Sydney metro area.
Please be aware, it will be very expensive to send costumes to W.A., 
Tasmania or N.T.
The closer you are to Sydney, the cheaper the postage.

What if my licence doesn't show the address I need the costume sent to?
answer coming soon

What if I don't have a drivers licence?
able

Are all the costumes available for mail_order?
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The process

Normally when hiring, a customer comes in and is fitted.
You will be required to phone, fax or email your measurements prior to a booking being confirmed. We may need to set up a phone appointment to discuss your needs.
A good tip is to phone to make inquiries, instead of emailing.
It's SO much quicker.

Normally when hiring, a customer is required to show their licence.
The invoice is then made out to the person on the licence and all details, 
Address, birthdate, Licence number etc are recorded.
You will be required to fax or email a photo/scan of your drivers licence.
When the outfit is returned in good order, then the details shall be shredded.

Normally when hiring using a credit card, the hire amount is put through the machine
and the card details are recorded on a manual paper voucher.
You will be required to phone, fax or email credit card details for payment.
The credit card and licence must be in the same name.

All mail-order hires will automatically receive the pre-booking and credit card discounts.
See Discounts
Party discount is applicable IF the party is registered.

The hired costumes will be sent in Australia Post Express satchels and
there will be pre_addressed return (express)satchels included in the parcel.
These satchels will be charged for, and invoiced on the hire invoice.
(Note : If it is feasable and cheaper, a courier may be used)

A good tip is to phone to make inquiries, instead of emailing.
It's SO much quicker.

Land of Oz Hire Service
Address : 401 Blacktown Rd,  Prospect,  NSW,  2148

http://www.youtube.com/user/landofozcostumes

Supergirl costume

Land of Oz Hire Service

Australia Phone : 02-9896-1396             Mobile :0425-23-7938             International Phone : 61 2 9896 1396

Contact Us

View Map 

Opening Times

Discounts

Prices

F A Q

 

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